Valinda is dependable, knowledgeable, and professional. Not only does she know insurance but she is also an excellent resource for generational wealth building strategies! One of the best in the business!!
I have been a customer of Valinda Burks' State Farm agency since around 1997. Everyone in her office is knowledgeable and professional. I HIGHLY recommend them for all of your insurance needs.
Love working with this agency. Valinda and her staff are very professional and responsive. Megan and Kiara are very knowledgeable. Great all around!
Where do I start. I have been with Valinda approximately three years and I can't be happier. It doesn't matter, day or night I can call with a question. She provides excellent service every time. She will also keep me up to date on what I have, as well as what I need. She is not forceful, but I do appreciate that I don't always have to call her...she will call me. Another great thing is integrity. If I don't need it, she will tell me. I know that the more services she gets from me, the more she makes. She has never forced a service on me that I did not need. She is a great listener and she is a go getta. If you really aren't serious about a thing, don't mention it because she will be on it and have an answer within an hour. I don't feel like it is a business relationship or I am just a customer because she makes me feel like family. I, like most hate to pay for something I hope I never need, but since I have to I am glad it is with Valinda!
Very disappointed in the service of this agency. After having an accident I filed a report and Valinda and her staff to find out I do not have full coverage insurance and they can not assist me. For one, I have a car that I have to make payments on, from a dealership and I am required to have full coverage. How I end up with liability is beyond me? Second, I have Gap insurance that says I won't be getting any of that money back because of the "liability insurance" that I have. Please, do your research before signing up with this company. I know how to do my job, clearly this office doesn't.
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