What good is insurance if when unfortunately you find yourself faced with a loss and the carrier denies the claim on a technicality because of a mistake by the agent? Once the sale is made and Jake received his commission customer service was lacking. Then after the loss, it was pathetic. No support was provided by the agent after the loss to assist with the claim. After the claim was denied through no fault of ours, we relied on the supposed expertise of the agent/agency, they didn’t even try to defend their work to try and resolve the matter. We are forced to take legal action. Beware of this agency!! They deserve a negative star rating if that were possible
Very happy with my experience! Matthew Clements was my agent. He was very professional and took the time to clearly explain and highlight my gaps in coverage. He was also able to get me more coverage for less. I am glad we made the switch!
Barrett Nesler and the team at Robins Insurance are fantastic to work with. They will give you options that suit your preferences and then allow you to decide what fit is best for you. Barrett was very educational through the entire experience and gave spot on customer service and follow up. I highly recommend their services.
I have had the pleasure of using Robins Insurance for over a year and I cannot express how helpful they have been. Robins is unique compared to most insurance agencies. They hire staff that truly cares about their job and goes above and beyond to ensure the client understands what is needed and why. The customer service they display is truly one of a kind. I am so happy I have decided to use Robins Insurance and will continue to recommend them to everyone I know.
We've been with Robins Insurance since we moved to TN 8 years ago, and highly recommend them to anyone we come in contact with. Janice, our Personal Account Manager, has always been extremely responsive and helpful - something you don't find in a lot of businesses. It's reassuring to know that Robins is there when we need them!
Add images, video, and more details to your listing! More information means more clicks. More clicks means more quotes!
Free listing includes: business name, address, phone, website, google map
Upgraded listing includes: business name, address, phone, website, EMAIL ADDRESS, COMPANY LOGO, VIDEO, IMAGE SLIDE SHOW, FEATURED LISTING PLACEMENT