This is by far the most belittling company I have done business with. Failure to thoroughly explain policies, poor coverage, smoke and mirror policies that leave you stranded. The customer service reps are dehumanizing and patronizing. You are not saving money, you are just cheapening your auto insurance and taking a risk that they will not help you in your time of need.
I am someone who have recently cancelled my policy with Geico as I got lower rate with some other insurance provider. But I still give a 5 star because when I newly moved to USA they offered me the lowest rate (almost half than the other insurers) and on my first renewal also their rate was very low compared to others, and also because of the hassle-free cancellation process. I got my refund within 3 days. Also they offered a 13% discount too on my first renewal. I do recommend Geico to others. Thanks!
Kacie hit it out of the park. I had done an online quote and there was an issue with an event I had been in. She was able to review the event and got my policy back into a practical payment range with some extras as well. Awesome job. Highly recommended
I have had GEICO for years (15 to be exact) and they continue to impress! My agent, Wendy, has helped me insure 2 different cars since I've moved to Tennessee. She has always been so great to work with over the phone and always gets me great deals! 10/10 would recommend!
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